Programs and Services
Crisis Program
- 24/7 comprehensive crisis response service
- In house/mobile crisis assessments and risk assessments
- Short term counseling (6-8 sessions)
- Stress management and relaxation group
- Excellent working relationship with hospital and police (OPP)
- May 2008 crisis services to be provided at Interval House
- ASIST training offered to the community annually
- Two day advanced mental health training (LEAD) for police and first responders offered annually
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Criminal Justice Program
- Court diversion and support services offered to individuals who have committed a class 1 or minor class 2 offence and who have mental health issues
- Comprehensive assessments, treatment planning and follow-up provided to individuals crown approves for diversion
- Mental Health consultation provided to others referred via courts who do not meet diversion mandate
- Participation in Ontario wide diversion initiatives
- Release from Custody program operates at Quinte Detention Centre
- Discharge planning services offered to mentally disordered offenders. Short term intensive case management offered once released. Referral back to community of origin for those not staying in county
- Anger management groups provided on an ongoing basis
- Longer term case management services provided to individuals who have committed an offence or who are at risk of doing so
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- Intensive case management services provided in the community to individuals with serious mental health issues
- Comprehensive treatment planning and goal setting
- Areas addressed include but are not limited to medication compliance, activities of daily living, budgeting, self care, advocacy, referral
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Rehabilitation Services
- Occupational Therapy services provided in community to agency clients
- Standardized functional and cognitive assessments provided to agency clients
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Residential Services
- 12 independent living bachelor apartments co-located with main office site
- 5 residents supported by providence care via CHITT (Community High Intensity Treatment Team)
- All residents encouraged to participate in individual and group services provided
- Groups include; leisure and rec group, breakfast/community kitchen group, current events group
- All clients participate in comprehensive assessment process to determine skill level and suitability for apartment setting
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Longer term Counseling Services (ICC)
- Longer term evidence based therapy provided to individuals
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Centralized Intake
- Streamlined intake services for entire agency though single point entry
- Comprehensive intake assessment, risk assessments completed
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Addiction Services
Assessment and Treatment Planning
- Assessments are approved by the Ontario Health Insurance Plan following Ministry of Health guidelines
- A client is assessed in all life areas including alcohol and drug use; gambling practices; family and marital relationships; state of physical and emotional health; vocational and legal histories
- Based on the assessment information, client strengths and problems are identified; and an individualized treatment plan is developed by the counselor and client.
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- Outpatient counseling/treatment may include individual, family, telephone and/or group therapy for people affected by alcohol and/or drug abuse or gambling.
- Topics may include: techniques for abstention or controlled substance use; relapse prevention; harm reduction; communication skills; stress and anger management; lifestyle and relationship issues.
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Case Management & Referrals
- Case management involves planning, linking, monitoring and advocating
- Counselors will ensure clients receive the help that he/she needs
- Referrals are made when a client can benefit from other specialized services or community programs
- All referrals are made at the request of clients
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Youth Program
- Support and services provided to the children and youth of the county who are experiencing difficulty with alcohol or drugs due to their own or someone else’s use
- Counselors also offer education/awareness services in classroom settings. Services are offered directly in secondary and alternative county schools in elementary and secondary panels, although predominantly secondary (NDSS/NAEC/ESS).
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Family Support Services
- Support for family and friends of individuals (identified as concerned persons) dealing with substance abuse or problem gambling problems are offered.
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Problem Gambling Education & Counseling
- Staff will provide public awareness presentations related to problem gambling.
- Agency staff also provide outpatient assessment, counseling and case management services to individuals experiencing problems related to gambling
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Needle Exchange Program
- Clean needles, other supplies and sharps collectors are available to intravenous drug users or other drug users (i.e. crack kits) in the community
- Assistance will be provided with the safe disposal of used syringes
- Continuous support is provided to these individuals in this program
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Methadone Maintenance Treatment
- Counseling provided for clients involved in Methadone Maintenance Therapy (MMT)
- Outreach provided directly in local MMT clinic.
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